101 Stellenangebote

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Richemont
Client & Retail Solutions Manager
Plan-les-Ouates, Schweiz · Unbefristet · Vollzeit
Richemont
Group Compensation Manager
Bellevue, Schweiz · Vollzeit
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Apprentissage Micromécanicien-ne CFC
Buttes, Schweiz · Vollzeit
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Apprentissage Horloger-ère de production CFC
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Richemont
Apprentissage Opérateur-rice en Horlogerie AFP
La Cote-aux-Fees, Schweiz · Vollzeit
Richemont
Apprentissage Horloger-ère de production CFC
La Cote-aux-Fees, Schweiz · Vollzeit
Uhrmacher
Richemont
Etudiant annualisé H/F
Villars-sur-Glane, Schweiz · Vollzeit
Richemont
Opérateur polyvalent
Glovelier, Schweiz · Befristet · Vollzeit
Richemont
HR Coordinator Intern
Bellevue, Schweiz · Vollzeit
Richemont
Digital Experience Manager
Plan-les-Ouates, Schweiz · Befristet · Vollzeit
Richemont
Responsable Développement Mouvements
Le Brassus, Schweiz · Vollzeit
Richemont
Chargé de Qualité Opérationnelle
Buttes, Schweiz · Vollzeit
Richemont
Stage R&I - Maîtrise métallurgique d'alliages innovants et simulation numérique d’un procédé de fabrication de composants horlogers
Glovelier, Schweiz · Vollzeit
Richemont
HRIS Onboarding Intern
Meyrin, Schweiz · Vollzeit
Richemont
Data and AI Intern
Plan-les-Ouates, Schweiz · Vollzeit
Richemont
Data Project Management Intern
Meyrin, Schweiz · Vollzeit
Richemont
Gestionnaire paie et assurances sociales
Meyrin, Schweiz · Vollzeit
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Richemont
Stage R&I - Maîtrise d’un procédé de fabrication innovant pour l’industrie du luxe
Glovelier, Schweiz · Vollzeit
Richemont
Stage R&I - Collecte de données et amélioration d’un procédé de production horloger
La Chaux-de-Fonds, Schweiz · Vollzeit
Uhrmacher
Richemont
Stage R&I - Optimisation de formes appliquées à l'horlogerie et la joaillerie
Buttes, Schweiz · Vollzeit
Richemont
Stage R&I - Electronique furtive pour le luxe de demain
Buttes, Schweiz · Vollzeit
Richemont
Stage R&I - Micro-usinage laser 3D de précision
Couvet, Schweiz · Vollzeit
Richemont
Stage R&I - Optimisation de la cinématique & découplage mécanique d’un calibre Quartz
Buttes, Schweiz · Vollzeit
Richemont
Stage R&I - Water Resistant Watches Evolution
Buttes, Schweiz · Vollzeit
Richemont
Horloger Service Client International H/F (CDD)
Plan-les-Ouates, Schweiz · Befristet · Vollzeit
Uhrmacher

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Richemont

Client & Retail Solutions Manager

Plan-les-Ouates, Schweiz · Unbefristet · Veröffentlicht gestern

Details zur Stelle

Anstellungsart
Arbeitszeit: Vollzeit
Ort: Plan-les-Ouates, Schweiz
Arbeitsort

Beschreibung

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. CLIENT & RETAIL SOLUTIONS MANAGER Plan-les-Ouates CDI FOR THOSE WHO SEEK EXCELLENCE Join one of the most respected Maisons in fine watchmaking where excellence is both a given and a never-ending quest. Play your part in driving our collective success. YOUR ROLE As Client & Retail Solutions Manager, reporting to the Head of Client & Omnichannel Solutions, you will be at the heart of the Maison's Omnichannel transformation and global growth. You will define the strategic vision and drive the roadmap for our global Client and digital in-store solutions. This high-profile role will require you to take charge of a strategic multi-year retail transformation program. Working in close collaboration with senior Maison and Group stakeholders, you will ensure the evolution of our boutique experience, making sure it combines business needs with cutting-edge technologies and reflects the Maison's standards of excellence. PLAYING YOUR PART STRATEGY, ROADMAP & SOLUTION OWNERSHIP • You will formulate, execute and advocate for the Maison’s Client and digital in-store solutions roadmap, ensuring alignment with strategic commercial objectives • You will act as the primary subject matter expert and key point of contact on client and retail technology, ensuring all digital tools (CRM, clienteling, in-store apps) integrate seamlessly to deliver an unparalleled boutique experience • You will partner closely with Group transversal teams to champion the Maison's specific functional requirements and monitor the delivery • You will establish and monitor key business metrics and project KPIs to track, analyze, and report on the concrete business impact of digital initiatives STRATEGIC PROGRAM & PROJECT MANAGEMENT • You will direct a multi-year, strategic Transformation Program for the Maison aimed at fully modernizing the retail and client solutions landscape • You will put in place a robust governance framework, driving consistent progress monitoring, risk management, and the achievement of business outcomes • You will translate complex business and boutique needs into clear, scalable functional, process, data, and technology specifications • You will coordinate complex, global projects by managing scopes, budgets, resources, timelines, and interdependencies STAKEHOLDER ALIGNMENT & CHANGE MANAGEMENT • You will cultivate trust and secure buy-in from senior leadership across different geographies and corporate functions within both the Maison and the Richemont Group • You will drive comprehensive change management, communication, and training strategies to ensure rapid, seamless adoption of new tools and retail processes worldwide • You will facilitate executive-level decision-making by delivering clear, data-driven insights, proactive risk mitigation plans, and transparent progress reports WHAT WILL MAKE YOU SUCCESSFUL? Success in this role will require: • A Master’s degree in Business Administration, IT, Marketing or related field • Solid experience (10+ years) in digital/retail solution management and technology transformations, with a proven track record in leading complex programs, ideally in the watchmaking or luxury industry • Extensive knowledge of Omnichannel & Retail Operations, clienteling, CRM systems, digital in-store tools, e-commerce and cross-domain architecture • Proven experience partnering with and managing external agencies and global transversal teams • Ability to synthesize complex business, data, and technical concepts for diverse audiences • Exceptional leadership, change agent, strong decision-making, strategic and pragmatic • Advanced Program & Project Management (Agile/Scrum), proficiency with Salesforce, Jira, PowerBI • Fluency in English and French Vacheron Constantin celebrates 270 years as the world’s oldest watchmaker in continuous production since 1755. Headquartered in Geneva, Switzerland, we operate a global retail network of nearly 200 points of sale across 36 countries. Every member of our exceptional global community of watchmakers, artisans and dedicated professionals share a common devotion to our exceptional heritage and a passion to trailblaze an even brighter future. If this fires your imagination, we welcome your application. #Richemont #WeCraftTheFuture

Die Maison

Richemont (Richemont) rekrutiert für 673 Positionen in 31 Ländern. Alle ihre Stellenangebote ansehen

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101 Stellenangebote

Client & Retail Solutions Manager

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